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Telecommuting

Telecommuting, e-commuting, e-work, telework, working at home (WAH), or working from home (WFH) is a work arrangement in which employees enjoy limited flexibility in working location and hours. In other words, the daily commute to a central place of work is replaced by telecommunication links. Many work from home, while others, occasionally also referred to as nomad workers utilize mobile telecommunications technology to work from coffee shops or myriad other locations, including remote offices as well. Telework is a broader term, referring to substituting telecommunications for any form of work-related travel, thereby eliminating the distance restrictions of telecommuting. All telecommuters are teleworkers but not all teleworkers are telecommuters. A successful telecommuting program requires a management style which is based on results and not on close scrutiny of individual employees. This is referred to as management by objectives as opposed to management by observation.

Long distance telework is facilitated by such tools as virtual private networks, videoconferencing, and Voice over IP. It can be efficient and useful for companies as it allows staff and workers to communicate over a large distance, saving significant amounts of travel time and cost. As broadband Internet connections become more commonplace, more and more workers have enough bandwidth at home to use these tools to link their home office to their corporate intranet and internal phone networks.

There are many benefits to telecommuting. In many instances worker productivity goes up, benefiting both employers and employees. Workers can work in an environment of their choosing. With the elimination of a physical commute, both private and public resources are conserved. Employers are relieved of the costs of maintaining office space. In many instances the opportunity to telecommute represents a perquisite conducive to lower salary costs for employers. Major corporations governmental agencies, and the employees thereof are all increasingly taking advantage of telecommuting.

Diamond Group can help your company design, implement, manage, and support a telecommuting project. We can provide the equipment and other resources necessary to make this a viable part of your business's success story.